Today was one of those instances. I was walking back into the building where my work is at the same time 2 gentleman were leaving. I noticed they kept looking over there shoulder at the ground they got closer. I glanced over at what they were looking at and noticed there was a woman on the ground sprained out with her bags laying next to her. I asked the men if they had seem what happened and they indicated they had just stepped off the elevator.
I went over to the woman and stood above her saying "ma'am? ma'am?", but didn't get a response. So I crouched down and started to shake her shoulder a bit and repeated "ma'am? ma'am?" a bit louder. Finally she started to breathe heavy and I she came to. I was about to walk into the nearest office when the receptionist from that place walked out. I told her to call 911 as the lady had collapsed. While she got on the phone several other people appeared (oh and the 2 guys from before, yeah, they left right after I took charge) and they started to get her talking. I stood in the doorway while 911 was called so I could provide information as to what occurred and at the same time trying to get the fallen lady to stay down. She kept wanting to get up, but we insisted she stay where she was until the emergency crew arrived.
Thankfully we don't have to wait long as a fire station is a block from our office and there is typically an ambulance that stays close to it. They arrived in less than 5 minutes after being called and I gave them the run down on what occurred. After seeing I wasn't needed any longer and not wanting to be in the way, I made my escape.
I'm not sure what happened to the lady, and I hope she's okay. She had told us she hadn't had anything to eat in a couple days and felt lightheaded and then blacked out.
I hope emergency situations don't occur too often in my life, but it's good to know I keep my head on straight and don't panic.
